Partners Support
Need Help Fast?

The Support Portal offers you the ability to submit technical issues regarding your CenTrak network and hardware as well as the capability to track the issue until its resolution. Need access to the Support Portal? Request it here

For Elpas Product related support issues, visit:

Please continue to send all sales/business related questions to and all RMA questions to

For all other general inquiries please contact us.

Access the Support Portal

Existing customers with access should login to the CenTrak Support Portal to:

Report new technical issues

View status of cases

Update & respond to discussions

Contact Us

Customers can also reach us directly by telephone: 215.860.2928

For after hours urgent matters (system outages, etc.) please call 215.860.2928