The Support Portal offers you the ability to submit technical issues regarding your CenTrak network and hardware as well as the capability to track
the issue until its resolution. Need access to the Support Portal? Request it here
For Elpas Product related support issues, visit: https://www.elpasrtls.com/support/contact-us.
For Awarepoint support inquiries, please email firstname.lastname@example.org
Access the Support Portal
Existing customers with access should login to the CenTrak Support Portal to report new technical issues, view status of cases, and Update & respond to discussions.
Customers can also reach us directly
by telephone: 215.860.2928
For after hours urgent matters
(system outages, etc.)
please call 215.860.2928